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AI, Quantum Computing, Metaverse and Swarm Robotics for Banking 

COURSE OBJECTIVE

The use of data and artificial intelligence (AI) is affecting all components of the banking ecosystem. As banks rethink how to integrate information, analyze data and use insights to improve decision-making, they will be better positioned to reduce costs, increase revenue, improve customer experiences and create new business models.

 

Despite the importance of artificial intelligence for risk management, operations improvement, revenue generation and customer experience improvements, the vast majority of banks are only in the formative stages of development. In fact, the prestigious consulting firm Accenture, in 2021, placed banking almost at the bottom of all industries in AI maturity.

The need for financial institutions to quickly operationalize their AI capabilities has gone from important to imperative. More than supporting risk and fraud analysis and increased productivity, a higher level of AI maturity at banks and credit unions will be a competitive differentiator, increasing business value across the organization.

 

Overall, the future of AI in banking looks hopeful. Banks that embrace the potential of AI in their operational processes will surely witness competitive advantages. They can make better decisions, offer personalized services, reduce costs and improve productivity. Therefore, it is essential for banks to explore and experiment with AI technologies to stay ahead in the ever-evolving digital landscape.

The objective of the course is to explain how to apply artificial intelligence to the banking sector. In particular, it explains how deep learning algorithms, machine learning, chatbots, robo-advisors, quantum computing, quantum machine learning, swarm robotics and recommendation systems add value to the banking sector.

The applications of artificial intelligence in financial risks, finance, auditing, human resources, trading, cybersecurity, financial advice, customer knowledge, anti-money laundering, among other applications, are explained.

The Metaverse is an interconnected virtual world, similar to the Internet but consisting of three-dimensional virtual spaces instead of pages on websites. It includes social networking sites and other applications that allow users to create their digital avatars and engage in real-time interactions with each other. Generation Z is familiar with augmented and virtual reality. So banks have the opportunity to create metaverse banking products aimed at young people.

The course explains the use of Metaverse, virtual and augmented reality because it offers a variety of benefits to banks and financial institutions, including better customer communication, optimized transactions, reduced costs and improved security.

Basel IV explains that quantum computers, if they reach sufficient size and power, can break the encryption schemes widely used today to ensure secure financial transactions and data. This makes quantum computing one of the most significant cybersecurity threats facing the financial system, potentially exposing all financial transactions and much of our existing stored financial data to attack.

Therefore, the course explains what quantum computing is, quantum circuits, important quantum algorithms, quantum mechanics, quantum error and correction, and quantum machine learning. How quantum computing can be implemented in a financial institution, the benefits and risks it entails.

The course addresses swarm robotics that offer banks a powerful solution to automate tasks, improve fraud detection and improve customer service. By harnessing the potential of this technology, banks can also reduce labor costs and improve customer satisfaction.

The course content is not mathematical.

WHO SHOULD ATTEND?

 

This program is aimed at directors, managers, consultants, regulators, auditors and those professionals who are implementing artificial intelligence in financial entities. Professionals who work in banking entities, savings banks and all those companies that wish to delve deeper into new AI technologies.

  • Friday, May 4, 2024

  •  Europe: Mon-Fri, CEST 16-19 h

     America: Mon-Fri, CDT 18-21 h

     Asia: Mon-Fri, IST 18-21 h

  • Price: 6.900 €

  • Duration:  40 h

    • Presentaciones: PDF, Ejemplos en Python y R

  • Banks

Agenda

  • Module 1: Artificial intelligence in banking

    • Why are banks adopting AI?

      • Retail banks

      • Non-retail banks

    • Applications of AI in banking

    • Front Office

      • Algorithmic trading

      • Financial advice

      • Credit Scoring

    • Middle office

      • Anti money laundering

      • Cybersecurity

      • Know your customer KYC

    • Back office

      • Operational automation

      • Contract analyzer

      • Collection information management

    • Benefits and opportunities

    • Risk and governance

    • Key Challenges Banks Face in Advancing AI Applications

    • Development problems

    • Technical problems

    • Regulatory Environment

     

    Module 2: Banking governance and the use of artificial intelligence

    • Strengthen banking governance for AI adoption

    • Data governance framework

    • Machine learning and model risk management.

    • Cybersecurity of AI systems

     

    Module 3: Policy responses, strategies and challenges

    • Monitoring Banks' AI Adoption

    • General principles of supervision of AI adoption by banks

    • Supervisors' approach to AI adoption by banks

    • New challenges for banking regulators in the era of AI and digitalization

    Module 4: Technology in banking

    • Cloud-based software as a service. Cloud-based software-as-a-service (SaaS)

    • SSBK Self Service Banking Kiosks

    • SST in the banking sector: global and local contexts

    • Image-enabled ATMs

    • Digital account opening

    • What is digital financial inclusion like?

    • Interactive banking portals

    • Person-to-person (P2P) payments

    • Non-bank P2P payment methods

    • Bank-Centric P2P Payment Methods

    • Chatbots/virtual personal banker

      • Banking chatbot business

    • Video banking services

    • Mobile and TV banking

    • Safe deposit boxes with iris scanning biometrics

    • Physiological biometry

    AI in Banking and Financial Entities

  • Module 5: Blockchain technology for financial markets

    • Key features and main applications of blockchain technology in the financial world

    • What is the process to add a transaction to the blockchain?

    • Types of blockchain

    • Features of blockchain technology

    • The power of Blockchain technology and its revolutionary applications in the financial sector

    • Modern banking ledger with blockchain technology

    • Detailed Blockchain Components Are Immutable

    • Blockchain data is transparent

    • Blockchain and banking business models

    • The 5 best blockchain applications in banking

    • Blockchain benefits for banking

    • Five examples of blockchain applications in banking

    • Inherent drawbacks of digital currencies like bitcoin

    • scalability

    • problems with cybersecurity

    • price fluctuation and lack of inherent value

    • regulations and policies

    • Possible drawbacks of using cryptocurrencies and DLT

    • Bitcoins are not accepted across the board.

    • Wallets can be lost

    • Bitcoin value fluctuates

    • There is no buyer protection.

    • Technical failures that are not known.

    • Deflation is built in

    • There is no physical form

    • There is no valuation guarantee

    • Fraud detection and claims management using blockchain management

    • Three blockchain features that prevent fraud

    • What types of fraud are carried out?

    AI on the Blockchain

  • Module 6: Machine Learning

     

    • Artificial intelligence

    • Definition of Machine Learning

    • Machine Learning Methodology

      • Data Storage

      • Abstraction

      • Generalization

      • Assessment

    • Supervised Learning

    • Unsupervised Learning

    • Reinforcement Learning

    • Deep Learning

    • Typology of Machine Learning algorithms

    • Steps to implement an algorithm

      • Information collection

      • Exploratory Analysis

      • Model training

      • Model Evaluation

      • Model improvements

      • Machine Learning in consumer credit risk

    • Programming languages: Python, R, C++, etc.

    • Analysis of main tools: Microsoft Azure, Tensorflow, Matlab, Caffe, H2O, Knime, IBM SPSS Modelller, etc.

    Module 7: Introduction to Deep Learning

    • Definition and concept of deep learning

    • Why the use of deep learning now?

    • Artificial neural networks

    • Neural network architectures

    • Activation function

    • cost function

    • Gradient Descent Optimization

    • Hyperparameters

    • Feedforward network

    • Convolutional neural networks

      • Use of deep learning in image classification

    • Use of deep learning in banking

    • Recurrent Neural Networks

    • Generative Adversarial Networks (GANs)

    • Growth of GANs

    Machine Learning and Deep Learning

  • Module 8: Deep Learning and Machine Learning in Banking

    • Graph neural networks for inverter network analysis.

    • Using ML to predict credit card customer defaults

    • Application of deep learning methods for econometrics.

    • Application of AI in finance

    • AI and ML techniques for simulation of markets, economics and other financial systems

    • Infrastructure to support AI and ML research in finance

    • Chatbots and advisory robots for payments and innovation

    • AI/ML-based evaluation models

    • Validation and calibration of multi-agent systems in finance

    • Advancement of the ML for financial stability

    • AI-based blockchain in financial networks

    • Technology Challenge: Deep Learning Considered Too Resource-Intensive

    • Credit scoring models that use ML algorithms

     

    Module 9: Unsupervised ML for Banking Services

    • Supervised learning for the prevention of money laundering, document analysis and loan underwriting, commercial agreements and high-frequency operations.

    • Fraud Detection

    • Customer experience and segmentation.

    • Admission and credit rating

    • Difficulties in industry adoption

    Module 10: Robo-Advisors in banking

    • Robo-advisors is a supervised learning tool to optimize portfolios

    • What is a Robo-advisor?

    • Understanding Robo-advisors

    • Portfolio rebalancing

    • Fundamental advantages of Robo-advisors

    • Hire a Robo-advisor

    • Robo-advisors and regulation

    • How Robo-advisors make money

    • Best-in-class Robo-advisors

     

    Module 11: Natural language processing and applications in finance

    • Financial technology and natural language processing.

    • NLP-based finance

    • NLP-based investment management

    • NLP-based know-your-customer approach

    • Applications or systems for FinTech with NLP methods

    • Crowdfunding analysis with text data.

    • Text-oriented customer preference analysis

    • Insurance application with textual information.

    • Telematics: car and health insurance

    • Telematics and car insurance

    • Benefits of Telematics-Based Auto Insurance

    • Text-based market provisioning

     

    Module 12: Chatbots in Banking

     

    • Extract information from conversations

    • Chatbot as a search engine

    • Natural language understanding

    • Natural language generation

    • Building a system

    • Chatbots in banking

      • Offer personalized customer service.

      • Manage transaction processing

      • Send reminders

      • Up-Sell Cross-Sell

    Deep Learning and Machine Learning in Banking

  • Module 14: Metaverse in Banking

    • Role of AI in the Metaverse

    • AI FOR THE METAVERSE: TECHNICAL ASPECT

    • Three-dimensional (3D) technologies

    • VR virtual reality

    • Digital Banking

    • Virtual Banking

    • VR virtual reality as a determinant of growth

    • Virtual reality as an innovative tool on the sequence of applications.

    • Application of virtual reality in banking: overview of current trends

    • AR Augmented Reality

    • Data visualization

    • Customer service

    • Bank account management

    • Virtual commerce

    • Asset Security

    • Communication

    • Extended reality: XR

    • Mixed Reality (MR)

    • Machine vision

    • computer vision

    • block chain

    • Networks

    • Digital twins

    • Neural interface

    • NFT, 5G and Web 3.0

    Artificial Intelligence for the Metaverse

  • Module 15: Artificial intelligence AI for Cybersecurity in Banking

    • Artificial intelligence AI for cybersecurity

    • Cybersecurity Anomaly Detection

      • Advanced deep learning models

    • Use of Supervised Learning in cybersecurity

    • Use of Unsupervised Learning in cybersecurity

    • Phishing detection and mitigation

      • SVM

      • Clustering

    • Deep Learning for attack and malware detection

      • Recurrent Neural Networks

    • Intrusion detection

    • Network Traffic Analysis

    • Botnet detection

    • Machine learning to detect DDoS attacks

    • Fraud detection in financial transactions

    • Detection in sensors

    • Banking fraud analysis

    • Advanced machine learning techniques for cybersecurity

    • Main AI vendors for cybersecurity

    • Visualization tools

    • Benefits of AI in cybersecurity

    • Growth of AI in cybersecurity

    • Challenges and limitations

     

    Module 16: Cybersecurity and Advanced AI

    • Suspicious activity detection

    • Machine learning algorithms for intrusion detection Malware detection using transformers and BERT

    • Detection of fake reviews

    • Machine-generated text detection

    • Fake news detection with graph neural networks

    • Attack Models with Adversarial Machine Learning

    • Developing robustness against adversarial attacks

      • Adversarial machine learning

      • Adverse attacks for cybersecurity

      • Typology of adverse attacks

      • Adversarial samples

      • Generative Adversarial Network (GAN)

      • Fast Gradient Sign Method (FGSM)

    • Creating adversarial malware samples using GAN

    • Protecting user privacy with machine learning

    Cybersecurity and AI

  • Module 17: Quantum Computing and algorithms

      ​

    Objective: Quantum computing applies quantum mechanical phenomena. At small scales, physical matter exhibits both particle and wave properties, and quantum computing takes advantage of this behavior using specialized hardware. The basic unit of information in quantum computing is the qubit, similar to the bit in traditional digital electronics. Unlike a classical bit, a qubit can exist in a superposition of its two "ground" states, meaning that it is in both states simultaneously.

    • Future of quantum computing in insurance

    • Is it necessary to know quantum mechanics?

    • QIS Hardware and Applications

    • Quantum operations

    • Qubit Representation

    • Measurement

    • Overlap

    • Matrix multiplication

    • Qubit Operations

    • Multiple Quantum Circuits

    • Entanglement

    • Deutsch algorithm

    • Quantum Fourier transform and search algorithms

    • Hybrid quantum-classical algorithms

    • Quantum annealing, simulation and optimization algorithms

    • Quantum machine learning algorithms

    Module 18: Introduction to quantum mechanics

    • Quantum mechanics theory

    • The wave function

    • Schrödinger's equation

    • The statistical interpretation

    • Probability

    • Standardization

    • Impulse

    • The uncertainty principle

    • Mathematical Tools of Quantum Mechanics

    • Hilbert space and wave functions

    • linear vector space

    • Hilbert space

    • Dimension and bases of a Vector Space

    • Integrable square functions: wave functions

    • Dirac notation

    • Operators

    • General definitions

    • Hermitian deputy

    • Projection operators

    • Commutator algebra

    • Uncertainty relationship between two operators

    • Operator Functions

    • Inverse and Unitary Operators

    • Eigenvalues and Eigenvectors of an operator

    • Infinitesimal and finite unitary transformations

    • Matrices and Wave Mechanics

    • Die mechanics

    • Wave Mechanics

    Quantum Computing

  • Module 19: Quantum communications

     

    • Theoretical Information Security

    • RSA-129

    • Grover's algorithm

    • Shor's algorithm

    • Fourier Transform algorithm

    • Quantum Key Exchange

    • Quantum networking

    • SIGINT and encryption adoption

    • Secret sharing

    • Quantum random number generation (QRNG)

    • The NIST Randomness Beacon

    • Quantum key distribution

    • BB84

    • How QKD works

    • Why QKDI is safe

    • Quantum Money

    • Quantum Computing and Bitcoin

    • QKD gains momentum

    • QKD Commercialized, Miniaturized

    • Quantum internet

    Module 20: Quantum implementation in financial entities

    • Derivatives prices

    • Portfolio management using traditional machine learning algorithms.

    • Quantum algorithm portfolio management implementation.

    • Implementation of classical and quantum machine learning algorithms for a credit scoring scenario.

    • Deployment in quantum clouds

    • NISQ Quantum Hardware Roadmap

    • The Quantum Workforce Barrier

    • Key Skills for Training Resources

    • Infrastructure integration barrier

    • Identifying the potential for advantage with QML

    • Financing or budget problems

    • Market maturity, hype and skepticism

    • Roadmap for early adoption of quantum computing by financial institutions

    • Training of quantum managers

    Quantum Communication and Implementation

  • Module 21: Quantum proof of the financial system

    • The quantum cyber threat to central bank IT systems

      • Why quantum computing represents a cyber threat

      • The potential threat to current cryptographic techniques

    • How to defend against the quantum threat

      • An international cooperation organized by NIST

      • Solutions can be implemented now

    • How to prepare and create quantum safe environments

      • Post-quantum cryptography vs quantum cryptography

      • Central banks must prepare now

    • Project Leap

      • Objectives and scope

      • Solution designs

      • Implementation and testing

    • Findings

      • Crypto Agility

      • Performance

      • Security

    • Conclusion and next steps

    • Need for a migration plan

    • Implementation challenges

    • Next steps

    Module 22: Post-quantum digital signatures and Lattice Based Cryptography

     

    • Introduction

    • Digital signatures and their security

    • Secure signatures in ROM

    • Quantum adversary modeling

    • NIST PQC Standardization Competition

    • Lattice Based Cryptography

    • Introduction to Ring-LWE

    • Discrete Gaussian Sampling

    • NTRUSign

    • GPV Framework

    • Fiat-Shamir with cancellations

    • CRISTALES-DILITHIUM signature scheme

    • MQ-based signatures

    • Hard problems based on MQ

    • Oil and vinegar signatures

    • HFE Signatures

    • Signatures based on symmetric key techniques

    • Signatures based on supersingular isogenies

    Quantum Risk in Banking

  • Module 23: Cloud computing, security risks and AI

     

    • Models Overview

    • Security Risk Assessment Frameworks

    • Cloud Risk Assessment Models

    • Cloud Adoption Risk Assessment Model

    • Advisory, objective and bifunctional risk analysis

    • Cloud Risk Assessment Frameworks

    • Cloud Security Risk Management Framework

    • Information Security Risk Management Framework

    • Security Risk Assessment Framework

    • Performance analysis of existing models and frameworks

    • The role of AI in Cloud Computing

    • AI applications in Cloud Computing

    • Advantages of implementing AI in cloud environments

    Cloud Computing AI 

  • Module 24: Perspectives and challenges of using AI in the audit process

    • Background and relevant aspects of the audit

    • Artificial intelligence in audit

    • Use of audit expert systems

    • Use of neural networks in audit

    • Framework for including AI in audit

      • Components

      • AI strategy

      • Governance

      • Human factor

    • Cyber resilience

    • AI competencies

    • AI in Data Quality

    • Data architecture and infrastructure

    • Performance measurement

    • Black Box Treatment

    • Transformation of the audit process

    • Impact of digitalization on audit quality

    • Impact of digitalization on audit companies

    • Steps to transform manual audit operations to AI-based

    • Applications of artificial intelligence in auditing: some examples

      • KPMG

      • Deloitte

      • PwC

      • Ernst & Young (EY)

    • General features

    • Specific aspects of the audit company

    • Business organization aspects

    AI in Audit Processes

  • Module 25: AI in hiring human resources HR

    • Development of theories and hypotheses

    • Technology anxiety

    • Performance expectations

    • Effort Expectation

    • Social influence

    • Resistance to change

    • Facilitate conditions for staff

    • Behavioral intention to use and actual use

    • Moderating effects of age status

    • Design of the investigation

    • Survey design

    • Procedure for collecting data and information from participants

    • Measuring tools

    • Results and hypothesis tests

    • Analytic technique

    • Measurement model evaluation

    • Evaluation of structural models

    • Tests of direct effects

    • Tests for moderating effects

    AI in Human Resources Processes

  • Module 26: Quantum computing: the future of artificial intelligence and its applications

    • The steps required to create an effective model for unsupervised tasks

    • Critical steps to enable further development of quantum AI

    • How quantum computing can benefit artificial intelligence

      • Handling large data sets

      • Solve complex problems

      • Speed

      • Building better models

      • Integration of multiple data sets

      • Technical obstacles

    • Application of quantum computing

      • Artificial intelligence and ML

      • Cybersecurity and cryptography

      • Finance

    • A leap between ML and DL quantum models

    • Quantum error correction

    • Short-term quantum devices

    • Variational circuits

    • Quantum computing gates

    • Performance evaluation of quantum systems

    • Measurement optimization.

    • Quantum ML for pattern classification

    • Quantum Technology Laboratory QTL

    • Explaining the equations of the QTL approach

    AI Quantum  

  • Module 27: Introduction of Swarm Intelligence

    • Introduction to swarm behavior

    • Individual versus collective behaviors

    • Swarm intelligence concepts

    • Particle Swarm Optimization (PSO)

    • Main concept of PSO

    • Types of communication between swarm agents

    • Examples of swarm intelligence

    • History of swarm intelligence

    • Taxonomy of swarm intelligence

    • Properties of swarm intelligence

    • Swarm behavior models

    • Self-propelled particles

    • Design Patterns in Cyborg Swarm

    • Creating design patterns

    • Design pattern primitives and their representation

    • Updating design patterns in Cyborg

    • Behaviors and data structures

    • Cyborg Swarm Basics

    • Information exchange in the workplace

    • Clearinghouse

    • Cyborg Job Features

    • Cyborg's Greater Usefulness

    • Get an extra reward

    • Cyborg Design Property

    • Expanding Cyborg's design

    • Storing information in Cyborg

    • Information exchange at any time

    • New design pattern rules in Cyborg

    • Cyborg inspired by bees

    Swarm Robotics in Banking

  • Module 28: Swarm and evolutionary intelligence in deep and quantum learning

    • LSTM and Bi-LSTM deep networks

    • Deep CNN (Convolutional Neural Networks)

    • CNN and LSTM optimization

    • Topology optimization

    • Weight optimization

    • experiments

    • BI-LSTM Optimization

    • Data set

    • objective function

    • Experimental setup

    • Genetic algorithm parameters.

    • w-PSO Adaptive Parameters

    • Two-way LSTM training parameters

    • CNN Optimization

    • CNN – PSO Model

    • Evaluation Metrics

    • Covid-19 Chest X-ray Dataset

    • Experimental results

    • CNN without PSO

    • PSO Optimized CNN

    • Particle Swarm Optimization: Classical and Quantum Perspectives

    • Quantum PSO

    • QBSO algorithm

    • An empirical analysis of swarm intelligence techniques on ATM cash withdrawal forecasting

    • Swarm Robotics for financial and banking services

    • The benefits of using Swarm Robotics for financial risk management

    Quantum Swarm Robotics and Deep Learning

  • Module 29: Recommendation systems for banking

    • Introduction of recommender systems

    • Types of recommendation systems for banking and financial services

    • Collaborative filtering

    • Content-based filtering

    • How recommendation systems work

    • Benefits of recommendation systems in financial services

      • Better personalized services for customers

      • Increased sales and revenue for financial institutions

      • Improved risk management and fraud prevention

    • Implementation of recommendation systems

    Recommendation Systems

C. Rafael Bergamin Nº 6 28043 Madrid 

Tel. Madrid: +(34) 911 238 518

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